Jacob Bennett
#product (2)
NOTE
90-9-1 is the shape of the room
Heavy lurker and superuser skew is normal in participatory systems, which matters when you read feedback or run an internal forum.
April 26, 2021
#software-engineering
#community
#product
NOTE
Pareto principle (80/20)
20% of the product takes 80% of the time. And 80% of the impact is driven by 20% of the product.
February 28, 2021
#software-engineering
#product
#principles